Our EQ represents our ability to understand our own emotions, our ability to focus without allowing our emotions to interrupt our focus, and finally it includes the ability to understand the emotion of others; and using that understanding to communicate effectively.

We want all our customer/client interaction to resemble/have a feel of emotionally intelligent communication. We are able to instil EQ into our business model as we interact with consumers during the purchase stage in person, rather than using digital methods that are generic and not personalised. We maintain a consistent level of personalised communication with our clients’ customers, and it is our emotionally intelligent conversations with them that sets our marketing approach apart from other outsourcing solutions.